Privacy Policy

1. Introduction

EBDWALL ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone, address)
• Property information and project location
• Project requirements and drywall service needs
• Payment and billing information
• Communication preferences

2.2 Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Operating system and platform
• Website usage data and analytics
• Cookies and similar tracking technologies

2.3 Service Information

For our drywall services, we may collect:

• Property details and project specifications
• Photos of existing conditions and completed work
• Service history and maintenance records
• Customer feedback and service ratings

3. How We Use Your Information

We use collected information for the following purposes:

• Provide and maintain our drywall services
• Process transactions and manage billing
• Communicate about projects, updates, and support
• Schedule appointments and service calls
• Improve our services and develop new offerings
• Comply with legal obligations and regulations
• Protect against fraud and security threats
• Send marketing communications and service reminders (with your consent)

4. Information Sharing and Disclosure

We may share your personal information with third parties for commercial purposes as detailed in our Terms of Service. We may also share information in these circumstances:

4.1 Service Providers

We work with trusted third-party service providers:

• Website hosting and maintenance providers
• Analytics services (Google Analytics)
• Payment processors
• Email and communication services
• Customer support platforms
• Marketing and lead generation companies

4.2 Business Partners

As outlined in our Terms of Service, we reserve the right to share, sell, or transfer your information to business partners, including other contractors, service providers, and companies who may offer related services.

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Investigate potential violations of our terms
• Respond to claims or legal proceedings

5. Data Security

We implement security measures to protect your information:

• Secure storage of personal and project information
• Access controls for employee and contractor access
• Regular review of security practices
• Secure disposal of documents and electronic data

While we strive to protect your information, no transmission or storage method is 100% secure. We cannot guarantee absolute security but maintain reasonable industry standards.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential website functionality
• Analytics and performance monitoring
• Personalization and user preferences
• Marketing and advertising optimization

You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal information
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal information (subject to our Terms of Service)
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for processing

To exercise these rights, contact us using the information below. We will respond within 30 days of receiving your request. Please note that some rights may be limited by our Terms of Service regarding data usage and commercial rights.

8. Data Retention

We retain personal information for as long as necessary to:

• Provide our services and support
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records for operational purposes
• Exercise our commercial rights as outlined in our Terms of Service

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our services

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: